AT&T Call Management System Guia do Utilizador descarregar pdf (Página 243)

• Printer Not Ready. (When Ready, Select a Labeled Function Key.)

Possible Cause

Corrective Action

The printer is not

Make sure that the printer is plugged

receiving power.

in and turned on, and that the Ready

light is on.

There’s no paper in the

1 Make sure there’s paper in the

printer, or the paper is

printer and the paper isn’t

jammed. jammed.

2 Make sure the paper is aligned

properly.

3 Press the Form Feed button on the

printer to make sure the paper

feeds properly.

There’s a loose cable

Make sure the connections are secure

connection between

at both ends of the cable running

the printer and the PC.

between the printer and the PC.

If the problem is corrected, you will

see the message

Printer Now Ready

the error line. If you do not see this

message, try correcting the problem

again. If you still do not see the

message, turn the PC off, then turn it

back on, and restart call management

from the CMS Menu.

The printer is not

Make sure the Ready light on the

ready.

printer is on. If not, press the button

next to the Ready light.

Printer Problems

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AT&T Call Management System Guia do Utilizador Página 243