manuais AT&T Merlin

At t Merlin Especificações (38 páginas)

Marca: At-t | Categoria: Atendedores de mensagens | Tamanho: 0.18 MB |

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Índice

AT&T

1

TIP AND RING EXPLAINED

4

LINES AND TRUNKS

5

LOOP-START TRUNKS:

6

POTENTIAL-PROBLEMS

7

WHEN TO USE LOOP-START TRUNKS

9

GROUND-START TRUNKS:

11

OPERATIONS

11

POTENTIAL PROBLEMS

12

OPERATIONAL CHARACTERISTICS

13

WHEN TO USE DID TRUNKS

17

TIE TRUNKS:

17

Tandem Tie Trunk Operation

18

TIE LINES:

19

OFF PREMISES STATIONS

21

T-1 (DS1) SERVICE

23

DATA COMMUNICATIONS EQUIPMENT

25

CHANNEL SERVICE UNIT (CSU)

26

MULTIPLEXER (MUX)

27

DS1 FACILITY SERVICES

28

SPECIAL HOTEL/MOTEL TRUNKS

31

HARDWARE

32

ADMINISTRATION

37

CONSIDERATIONS

37

At t Merlin Guia de Instalação (337 páginas)

Marca: At-t | Categoria: Atendedores de mensagens | Tamanho: 1.90 MB |

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COMMUNICATIONS SYSTEM

1

Release 2

1

System Manual

1

Contents

3

Section 1: Introduction

5

INTERFERENCE

6

INFORMATION NOTICE

6

REPAIR INFORMATION

6

Quick Start Procedure

8

What's in This Manual

9

CF/RLA CARD

10

DOCUMENT LIST

10

USER’S GUIDE

10

How to Use This Manual

11

THE CONTROL UNIT

12

THE VOICE TERMINALS

12

5-Button Voice Terminal

14

10-Button Voice Terminals

14

34-Button Voice Terminal

15

Introduction

18

System Configuration Form

19

TRANSFER RETURN

20

INTERVAL

20

CALL REPORT

20

MUSIC-ON-HOLD

21

BACKGROUND MUSIC

21

VOICE TERMINALS

22

Intercom Number 10

22

Intercom Number 18

22

Intercom Number 19

23

Paging Groups

24

Templates

25

Line Assignments Form

26

Line Assignments Form 2-11

28

2-12 Line Assignments Form

29

Line Assignments Form 2-13

30

2-14 Line Assignments Form

31

Call Restrictions Forms

35

UNRESTRICTED

36

TOLL RESTRICTED

36

Creating the Disallowed List

36

Assigning the Disallowed List

36

OUTWARD RESTRICTED

37

ALLOWED LISTS

37

Naming Allowed Lists

38

Creating Allowed Lists

38

Assigning Allowed Lists

38

Call Restrictions Flow Chart

38

System Speed Dial Forms

40

NUMBER AND

41

IDENTIFICATION

41

RESTRICTION OVERRIDE

41

● System Configuration

42

● Line Assignments

42

● Call Restrictions

42

● System Speed Dial

42

Voice Terminals

45

Call Restrictions Form

48

(continued)

49

System Speed Dial Form

52

2-38 MERLIN Plus

55

Planning Forms

55

Administration Preview

58

3-4 Administration Preview

60

Administration Preview 3-5

61

● Enter administration mode

63

● Leave administration mode

63

Entering Administration Mode

64

CONFIRMATION AND

65

ERROR SIGNALS

65

Leaving Administration Mode

65

Confirmation Signal

65

Error Signal

65

Basic Administration

66

LONG DISTANCE DIALING

67

Reversing the Procedure

67

HOLD DISCONNECT

70

VOICE TERMINAL JACK

70

ASSIGNMENTS

70

PAGING GROUPS

73

Option 1: Clear Template

75

Option 2: Dialer Template

76

Option 3: Feature Template

77

FIGURE 3-7

78

3-22 Basic Administration

78

PROGRAM MODE LOCK

79

ORIGINAL LINE

80

CUSTOMIZED LINE

81

RINGING OPTIONS

82

BUTTON-FREE LINE

83

OPERATION

83

LINE ASSIGNMENTS FOR

84

ASA FEATURES

84

Systemwide Options

89

CALL RESTRICTIONS

90

ASSIGNMENT FORMS

90

SYSTEM SPEED DIAL

92

WARNING:

103

Overview

109

AT&T

110

4-2 Overview

110

Overview 4-3

111

Handling Calls

112

John 12 555-1234

113

USING AUTO INTERCOM

114

USING GROUP PAGE

114

FEATURES

114

USING THE SEND

115

MESSAGE FEATURE

115

SELECTING RINGING

116

USING NIGHT SERVICE

116

USING AN ALTERNATE

117

ATTENDANT CONSOLE

117

USING THE HEADSET

117

SPEAKERPHONE

118

PERFORMANCE TIPS

118

Section 5: Reference

119

MERLIN Plus System Features

120

Abbreviated

121

Account Number Entry

122

ADMINISTRATION

123

PROGRAMMING

123

HOW TO USE

124

Allowed Lists

125

01- 08

126

01- 08

126

Alternate Attendant

128

Auto Answer-All

130

Touch Auto Answer-All

131

Touch Auto Answer-All again

131

Auto Answer-Intercom

132

Auto Intercom

134

CONSIDERATIONS

136

Automatic

137

Line Selection

137

System Access (ASA)

139

ASA Jack Assignment

140

Auxiliary

141

Bridging

143

Busy Buster (BB)

144

Button-Free Line

147

Operation

147

31 or 32

148

Call Forwarding (CF)

150

Call Forwarding Line Groups

152

Voice Messages

153

Numbers of Rings

154

Passwords

155

Using the CF/DXD Button

157

DESCRIPTION

158

Call Pickup

159

Call Report

162

The Date and the Time

164

Minimum Call Duration

165

Type of Documented Calls

166

Call Restriction

167

Centralized Programming

169

Conference

171

Customized Line Assignment

175

Direct Extension

177

Dialing (DXD)

177

DXD Line Groups

179

Number of Rings

179

Disallowed List

182

Display Unit

185

Received Call ID

186

Program Mode

186

Number Dialed

187

Time-Keeping Features

187

ALARM: Off

188

Do Not Disturb (DND)

189

Touch Do Not Disturb

190

Touch Do Not Disturb again

190

Group Listening

192

Group Page

193

Administer

194

Susan 15

194

Speaker

196

Intercom

196

Touch HFAI or touch HFAI/Mic

198

Hold Disconnect Interval

200

Touch Administer

201

Hold-Exclusive

202

2 Touch Hold

203

Hold Retrieve

204

1 Touch Retrieve Call

205

1 Dial #*

205

Preference

207

Last Number Dial

208

Line Request

212

Line Select

213

Loudspeaker Paging

214

Manual Signaling

216

Monitor-on-Hold

219

Night Service

220

Attendant Console.”

221

One-Touch Dialing

222

On-Hook Dialing

223

Outside Auto Dial

224

Personal Lines

226

Personal Speed Dial

228

From a BIS-10 Voice Terminal

229

From a BIS-22 Voice Terminal

229

Personalized Ringing

231

Privacy (on Lines

233

A and E)

233

Program Mode Lock

236

Remote Line Access (RLA)

240

RLA Line Groups

241

Using the RLA Button

243

Ring Override

245

Ringing Line Preference

246

Ringing Options

247

Saved Number Dial

249

Send Message

251

From a BIS-22 Console

252

From a BIS-10 Console

252

ADMINISTRATION None

253

Switchhook Flash

256

Touch-Tone Enable

256

System Answer (SA)

257

SA Line Groups

258

Voice Message

259

Touch System Answer

260

System Feature Report

261

Complete System Report

264

System Administration Report

265

Printout Cancellation

266

System Reset

267

System Speed Dial

269

Toll Prefix Setting

274

Touch-Tone

277

Touch-Tone or Rotary Setting

278

Transfer

279

Susan 15 555-1234

280

Transfer Return Interval

281

Voice Terminal Templates

283

Accessory Equipment

291

Answering Machines

293

Basic Telephones

295

Data Collector and Printer

300

Doorphone

302

Controller

302

6-12 Accessory Equipment

303

Purpose Adapter (GPA)

304

Originating a Call

305

Headset and Headset Adapter

306

To mute the microphone:

307

To hang Up:

307

Loudspeaker Paging System

308

PROGRAMMING None

313

Troubleshooting Procedures

317

Possible Cause 5:

318

Possible Cause 6:

319

Possible Cause 7:

319

SYMPTOM: A VOICE

320

TERMINAL DOESN’T RING

320

Possible Cause 1:

321

Possible Cause 2:

321

Possible Cause 3:

322

Possible Cause:

323

Possible Cause 4:

328

System Test

329

Installation

330

At t Merlin Manual de Instruções (125 páginas)

Marca: At-t | Categoria: Atendedores de mensagens | Tamanho: 0.67 MB |

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Índice

AT&T

1

Table of Contents

3

YOU what to do

8

YOU how to keep the

8

Installing the

9

Chapter 1: Introduction

10

Chapter 2: Getting Started

14

Figure 2A:

16

Merlin Control Units

16

Chapter 2. Getting Started

16

The CLASSIC MAIL System

17

Figure 2B

18

The CLASSIC MAIL System

18

FCC Information

19

Control Unit

22

Figure 3C: Reconnecting

24

Labeling Your Telephones

31

Initial Administration Tasks

33

To set the date and time:

35

Telephone

38

Company's

38

Message Storage Capacity

40

Message Waiting Lights

43

CLASSIC MAIL

46

Administration

50

Figure 5A:

51

Regular Mailboxes

54

Special-Purpose Mailboxes

55

Using Mailboxes

56

Basic Answering Services

57

Company Directory

58

Initial Tasks

59

The Administrator’s Mailbox

62

Recording Company Greetings

65

Resetting a Password

70

Resetting a Mailbox

71

Listing All Mailboxes

72

Advanced Answering Services

81

Testing the Current Map

89

Copying a Call Routing Map

90

Altering a Route

91

Erasing a Call Routing Map

91

Setting the Number of Rings

93

System Reference Guide

107

Chapter 10: Troubleshooting

108

Guest Mailboxes

118

949 through 999 not shown

118

Intercom

122

585-321-115

125

2911033-1

125

June 1994

125

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