AT&T CentreVu CMS Administration Especificações descarregar pdf (Página 61)

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Task: naming your call center entities in the Dictionary CentreVu CMS Administration

3-5

• To list assigned vector names, you need read permission for the

Dictionary command and for the specific vectors whose names

you want to see.

• To add, delete, or change a vector name, you need write

permission for the Dictionary command and for the appropriate

vector.

• To generate a report, you need read permission for the Dictionary

command.

Use the steps that follow to name your call center entities in the

Dictionary.

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