AT&T CentreVu Custom Reports Manual de Instruções descarregar pdf (Página 103)

Issue 3 July 2001 85Send feedback: document@avaya.com

GLGlossary

Abbreviated Dialing

A feature that allows callers to place calls by dialing just one or two digits.

access code

A dial code used to activate or cancel a feature or access an outgoing trunk.

analog phone

A phone that receives acoustic voice signals and sends analog electrical

signals along the phone line.

ARS partitioning

A feature that allows you to route calls differently for different groups of

users.

attendant

A person at a console who provides personalized service for incoming callers

and voice-services users by performing switching and signaling operations.

attendant console

The workstation used by an attendant. The attendant console allows the

attendant to originate a call, answer an incoming call, transfer a call to

another extension or trunk, put a call on hold, and remove a call from hold.

Attendants using the console can also manage and monitor some system

operations.

Audio Information Exchange (AUDIX)

A fully-integrated voice-mail system. Can be used with a variety of

communications systems to provide call-history data, such as subscriber

identification and reason for redirection.

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AT&T CentreVu Custom Reports Manual de Instruções Página 103