AT&T CentreVu Custom Reports Manual de Instruções descarregar pdf (Página 57)

Issue 3 July 2001 39Send feedback: document@avaya.com

vectors/VDNs

Managing vectors and VDNs

This section provides an introduction to vectors and Vector

Directory Numbers (VDN). It gives you basic instructions for

writing simple vectors.

SECURITY ALERT:

Vector fraud is one of the most common types of toll fraud

because vectors route calls based on the class of restriction

(COR) assigned to the VDN. Refer to

Avaya Security

Handbook

or your Avaya representative for more

information.

This section references announcements, hunt groups, queues,

splits, and skills, which are covered in detail in other sections of

this book. You can also find information about these topics in the

DEFINITY ECS Administrator’s Guide and DEFINITY ECS Call

Vectoring/Expert Agent Selection (EAS) Guide.

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AT&T CentreVu Custom Reports Manual de Instruções Página 57