AT&T MERLIN Attendant Manual de Instruções descarregar pdf (Página 138)

Changing System

Greetings

Administration

Main Menu

System

Greetings

Voice

Mail

Automated

Attendant

Greeting

Figure 7-1. System Greetings Menu Structure

The MERLIN MAIL—ML system plays two types of system greetings:

Automated Attendant Service and Voice Mail Service. This chapter gives

instructions for changing both types of greetings to suit your business needs.

7-1

1 2 ... 133 134 135 136 137 138 139 140 141 142 143 ... 179 180

AT&T 1
Contents 10
About This Guide 12
Terms and Conventions 13
Related Guides 13
Overview 15
Secondary Language 18
Call Handling Methods 24
Immediate Call Handling 25
Delayed Call Handling 26
Night Only Call Handling 27
Fax Call Handling 27
MERLIN LEGEND Night Service 29
Voice Mail Service 30
Addressing Voice Mail 31
Outcalling 33
Call Answer Service 34
MERLIN MAIL—ML System 35
Configurations 35
Subscribers’ Responsibilities 36
System Operator 37
General Mailbox Owner 38
Planning Forms 39
The Password prompt plays 40
Helpful Hints 41
Administration Menu Structure 42
Guide to the Instructions 43
Parameters 44
Changing MERLIN MAIL—ML 45
Port Allocation 45
Changing the Delayed Answer 48
Adding, Changing, or Deleting 49
Changing the System 50
Operator Extension 50
Changing the General 52
Mailbox Owner 52
Administrator’s Voice Mailbox 54
Changing the Maximum Number 55
Changing the MERLIN 56
MAIL—ML Language Selection 56
Changing the Schedule 59
12. [ * ] [ # ] to quit 71
Changing the Automated 72
Attendant Menus 72
Programming Sequence 78
Changing the Main Menus 78
Code Actions 81
Enter the Following 82
■ An extension 89
■ An announcement 89
Creating a Submenu 91
Changing a Submenu 94
Do the Following 96
Deleting a Submenu 100
Changing Announcements 101
Recording an Announcement 102
Deleting an Announcement 104
Changing the Touch-Tone 106
Gate Setting 106
Changing the Setting 107
Adding and Changing 109
Voice Mailbox 109
Assignments 109
Adding a Mailbox 111
Letter Key 114
Changing the Mailbox Name 116
Changing the Class of Service 119
Changing the Voice Mailbox 123
Language 123
Deleting a Mailbox 126
Creating, Changing, and 127
Using Group Lists 127
Administering Group Lists 128
Scanning a Group List 129
Creating a Group List 130
Deleting a Group List 133
Sending a Broadcast Message 134
Mail Activity Menu plays 137
Changing System 138
Greetings 138
Voice Mail Greeting 139
Automated Attendant Service 142
Listening to an Automated 144
Attendant Service Greeting 144
Service Greeting 145
Troubleshooting 147
PROBLEM: 150
Possible Cause 150
Corrective Action 150
MERLIN MAIL—ML 153
Factory Settings 153
Sending Faxes to the 156
Glossary 158
Outcalling Administration 178
AT&T 585-320-742 180

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